Parent Relations Executive

Job title
Parent Relations Executive

Start date
TBC

Location
Dubai, UAE

Position(s) supervised
N/A

Job Scope

  • To handle parent concerns and to be a point of contact to them to direct and follow up their concerns
  • To maintain open and transparent lines of communication with parents ensuring that their concerns, complaints and compliments are handled effectively and efficiently
  • To Chair SISD’s Food Committee and oversee the implementation of agreed decisions with SISD’s caterers and other relevant parties
  • To liaise with grade and/or phase coordinators, PYP/MYP coordinators, heads of departments as required
  • To liaise with SISD’s bus company provider coordinator/Head of Operations & Finance as required in relation to transportation concerns
  • To liaise with the ASA coordinator as required in relation to ASA concerns
  • To design and develop systems and procedures to support the  appropriate and timely recording, follow up and resolution of parent concerns
  • To have a good understanding of all school communication systems and workings

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